Last updated: November 2025
Kopano MTS Services (“we”, “our”, or “the company”) is committed to protecting the privacy of all users who visit our website, submit forms, or contact us for services.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with South African POPIA requirements.
By using our website, you agree to the terms outlined in this policy.
We collect the following types of information:
When you contact us or complete a form, you may provide:
Full name
Email address
Phone number
Company name
Service requirements
Any additional information submitted in the message fields
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Basic analytical behaviour
This information helps us improve our website and services.
We use the information we collect to:
Respond to enquiries
Provide quotes or proposals
Deliver our services
Improve our website and user experience
Maintain business and legal records
Send follow-up communication related to your enquiry
We do not sell, rent, or trade your personal information.
We store personal information securely using industry-standard safeguards.
Measures include:
Encrypted communication (HTTPS)
Restricted access to data
Secure email and server practices
We take reasonable steps to ensure your data is not lost, misused, accessed without permission, altered, or disclosed unlawfully.
We may share your information only when necessary:
With internal staff or contractors involved in delivering the requested service
With service providers such as email providers or website hosting partners
If required by law or regulatory authorities
We do not share personal data for marketing or unrelated business activities.
As a user, you have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your information where legally applicable
Withdraw consent to receive communication
Lodge a complaint with the Information Regulator
Requests may be submitted to:
📧 info@kopanomts.com
Our website may use cookies or tracking tools to:
Recognize returning visitors
Monitor traffic analytics
Improve website performance
You can disable cookies in your browser settings at any time.
We may integrate third-party tools such as:
Google Analytics
Contact form providers
Map or location services
These tools may collect basic user behaviour data.
We do not control how third-party systems handle their data and recommend reading their privacy policies.
We retain your information only for as long as needed to:
Respond to enquiries
Deliver services
Maintain legal or financial records
Comply with regulations
We may update this Privacy Policy to reflect changes in:
Our business operations
Legal requirements
Website functionality
The latest version will always be available on this page.
If you have any questions regarding this Privacy Policy, please contact us:
📍 46 Doornlaagte, Rustenburg, 0300
📧 info@kopanomts.com
📞 +27 83 455 9193
WhatsApp us